| I forgot my password and/or cannot login | If you are trying to log in for the first time, please make sure you have already confirmed your ... | |
| How to cancel a subscription? | You can cancel your subscription any time. Just go to the Lobby and click "Subscription Details" ... | |
| I signed up, but did not receive confirmation instructions | If you signed up or purchased a subscription, but did not receive the confirmation email, please ... | |
| I bought the wrong game type. What should I do? | If you accidentally bought the wrong game type, you don’t need to repeat the purchase and spend e... | |
| How to upgrade from a monthly to a yearly subscription plan? | You can easily switch to a yearly plan directly from the Lobby. It can be done any time during t... | |
| What is GTO Poker Trainer and how do I know if I am making progress? | GTO Poker Trainer is a comprehensive one-click gto poker training program for everyone who wants ... | |
| Can I browse the preflop charts on my mobile phone or a tablet? | Yes! You can view the preflop charts, study postflop strategy and do your daily gto poker trainin... | |
| Range REG vs Range PRO | What is Range Reg? Range Reg is perfect for players who want to learn poker ranges by position, t... | |
| What’s included in the RangeConverter subscription? | After purchasing a Range REG or Range PRO subscription, you’ll have online access to both range v... | |
| Can I upgrade from Range Reg to Range Pro? | Yes, any time! Head to My Lobby and click on the game type tab you are subscribed to. Next, choo... | |
| Is there a demo or a free trial? | You can try out Range Viewer and GTO Poker Trainer for free. It’s enough to sign up at https://ra... | |
| Ranges, charts, conversion and custom sims | I've seen similar solutions elsewhere, what's the difference? Our preflop solutions maximize the ... | |
| I need my preflop ranges converted... | We can convert your preflop MonkerSolver ranges to PioSOLVER preflop ranges. It’s an automated co... | |
| Can I request custom preflop charts? | Absolutely! Get in touch with us on twitter @rangeconverter or via email at support@rangeconverte... | |
| Can I log in and use Online Viewer and GTO Trainer on multiple devices? | You can browse the solutions in the online range viewer and use the GTO poker trainer on multiple... | |
| Do I need any expensive poker solver to run these solutions? | You don’t need any expensive poker solvers to study GTO poker. You only need a web browser on you... |
